My PURE Windows is a residential booking service operated by PURE Thanet Window Cleaning Ltd (the data controller). You can contact us at info@purethanetwindows.co.uk.
Information collected
When you submit a booking request, we collect your name, email address, telephone number, property address, postcode, selected cleaning plan and any access information you choose to supply. We use Wix Forms to process these details.
Why we use it
We use your information to respond to your enquiry, check local availability, assess access requirements and arrange the requested window cleaning service. We do not require a marketing opt-in to process a booking request.
Payment and accounts
We do not collect bank details or passwords through the V1 booking form. We intend to use a hosted Direct Debit provider and authenticated account service when those features are ready; their applicable privacy information will be presented before activation.
Retention and rights
We retain booking and service records only for as long as reasonably necessary to manage the enquiry and service or comply with applicable legal obligations. You may request access, correction or deletion where applicable using the email above. You can also complain to the UK's Information Commissioner's Office if you have concerns about personal data handling.
Website technologies
Essential site functions may use browser storage for the booking journey. Optional marketing analytics should not be activated without appropriate notice and consent controls where required. See also the existing PURE Thanet privacy policy.
This is the V1 privacy notice; it must be reviewed against the final member-account, notification, hosting and GoCardless setup before full customer-account launch.